1. Interpretation
For the purposes of these terms and conditions:-
“we” and “us” shall mean HoneyMoney Limited;
“the Account” shall mean a bank account designated by the Wedding Couple
“the Contributing Party” shall mean the party purchasing a gift on the Wedding List
“the Service” shall mean the collection of money by us from the Contributing Party on behalf of the Wedding Couple and thereafter the distribution of this money, on dates specified by the Wedding Couple, to the Account.
“the Website” shall mean www.honeymoney.co.uk
“the Wedding Couple” shall mean the couple who have registered a Wedding List with us on our Website
“the Wedding List” shall mean the Wedding Couples list of gift opportunities as appearing on the Website
“Working Day” shall mean all days other than Saturdays, Sundays and public holidays
“you” shall mean both the Wedding Couple and the Contributing Party
2. Our Dealings with You
2.1 By using the Service you are accepting that you shall be bound by the following terms and conditions of business.
2.2 By registering for the Service you confirm that all information provided by you is accurate.
2.3 You agree to use the Service for lawful purposes only and agree not to post any content on the Website which is abusive, vulgar, obscene, hateful, fraudulent, threatening or defamatory.
2.4 We reserve the right to delete any material from a Wedding List at any time, or remove the entire Wedding List from the Website if we believe the Wedding Couple have breached any of the terms and conditions above.
2.5 All correspondence shall be conducted in English unless agreed otherwise.
2.6 This agreement shall be governed by the law of Scotland and the parties agree to submit to the jurisdiction of the Scottish Courts.
3. Fees and Charges
3.1 We shall charge a one off, non-refundable, set-up fee of £50.00 which must be paid in advance of the Wedding Couple creating their Wedding List.
3.2 The set-up fee shall be refunded if the level of contributions received from the Wedding List equals or exceeds £2,000. This Wedding Couple shall receive this refund by payment by us on the next date on which a payment is made to the Account. This refund shall not be subject to the service fee as defined in paragraph 3.3 below.
3.3 The Wedding Couple shall be charged a service fee of 9% of the total balance contributed toward their wedding list. The 9% fee shall be chargeable by us on the date on which the balance is transferred to the Account. In the event that the Wedding Couple elect to transfer the balance to the Account on multiple dates the 9% service fee shall be chargeable on each balance transferred. The 9% service fee shall be retained by us prior to making each transfer to the Account (Please note: Payment to the Account will be made on agreed dates supplied by the Wedding Couple to HoneyMoney. Electronic transfer of funds to the Wedding Couple Account can take up to 4 working days).
3.4 There shall be a credit card processing fee charged on all credit card payments made in relation to the Service
4. Promotional Codes
4.1 If the Wedding Couple have a promotional code which states that the set-up fee as detailed in paragraph 3.1 above, is waived, this must be entered in the appropriate field of the registration form. 4.2 In order for the promotional code to be effective it must be a valid promotional code and be within its period of validity.
4.3 In the event that the Wedding Couple have used a promotional code as detailed in 4.1 above, the refund detailed in paragraph 3.2 shall not be effective.
5. The Wedding List
5.1 We are not responsible for the booking of items listed on the Wedding Couple’s Wedding List.
5.2 We are not responsible for how the Wedding Couple choose to spend the money transferred to the Account.
5.3 In the event that the Wedding Couple request that we generate a Wedding List on their behalf, we shall use our best endeavours to ensure satisfaction with any recommendations made however we do not accept any responsibility should the Wedding Couple not actually enjoy the activity. We are not responsible for the continuing accuracy of information appearing on a Wedding List and are in no way liable for any problems encountered by the Wedding Couple with respect to bookings and reservations made pursuant thereto.
5.4 In the event that the Wedding Couple elect to generate their own Wedding List, we take no responsibility for the content of their Wedding List.
5.5 In the event of cancellation of a wedding, the Wedding List shall be closed with immediate effect. A Contributing Party shall be entitled to a full refund from us equal to the value of their contribution to the Wedding List (not including any fee charged by us in terms of paragraph 3.4 above), but not yet transferred to the Account. Where the Contributing Party’s funds have already been transferred to the Account, the Wedding Couple agree to refund the Contributing party their full contribution (not including any fee charged by us in terms of paragraph 3.4 above), inclusive of the 9% service fee retained by us in terms of paragraph 3.3 above.
6. The Website
6.1 We may provide links from our Website to other websites. We are not responsible for the content and availability of other websites and we assume no responsibility for any products or policies thereon.
6.2 It is the responsibility of the Wedding Couple to ensure they have the appropriate permission from the intellectual property right holder of any images or content they intend to include in the Wedding List or their Wedding List homepage.
6.3 If we are contacted by the holder of an intellectual property right who alleges infringement of such right by the Wedding Couple’s Wedding List or homepage, we reserve the right to remove the said material until such time as the matter is fully investigated by us.
7. Your Right to Cancel – the Wedding Couple
7.1 If the Wedding Couple change their mind with respect to this agreement with us to provide the Services, the Wedding Couple shall have seven Working Days, beginning with the day after the day on which the contract was concluded, to write to us at HoneyMoney Limited, 7 Ravelrig Drive, Balerno, Edinburgh, EH14 7NQ or e-mail us at accounts@honeymoney.co.uk to cancel the agreement. In such circumstances we will return any set-up fee paid in terms of paragraph 3.1 above within 20 Working Days. Any credit-card processing fees charged in terms of paragraph 3.4 above will not be refunded.
8. Your Right to Cancel – the Contributing Party
8.1 If the Contributing Party are not happy with their choice in respect of items on the Wedding List, the Contributing Party shall have seven Working Days, beginning with the day after the day on which the contribution was concluded, to write to us at HoneyMoney Limited, 7 Ravelrig Drive, Balerno, Edinburgh, EH14 7NQ or e-mail us at accounts@honeymoney.co.uk to cancel the agreement. In such circumstances we will return the full contribution paid including any service fee chargeable by us in terms of paragraph 3.3 above within 20 Working Days. Any credit-card processing fees charged in terms of paragraph 3.4 above will not be refunded.
9. Confidentiality
9.1 We observe a strict duty of confidentiality with respect to the Wedding Couple and Contributing Party’s financial affairs. We will not disclose your personal details including full name and address to anyone else, other than to any agents acting on our behalf who are also bound by the same strict duty of confidentiality as we are, except in the four cases permitted by law. These are:
- where we are legally compelled to do so;
- where there is a duty to the public to disclose;
- where our legitimate interests require disclosure;
- where disclosure is made at your request or with your request.
10. Variation
10.1 We reserve the right to amend these terms and conditions for the time being applicable to you. We will notify you should there be a change in the terms and conditions which affect the Service. We will always give you at least 10 Working Days notice.
11. How to Complain
11.1 In the event of a complaint between you and us, please write to us at HoneyMoney Limited, 7 Ravelrig Drive, Balerno, Edinburgh, EH14 7NQ or e-mail to accounts@honeymoney.co.uk. We will aim to answer your complaint within 3 Working Days of its receipt. If we are unable to do this we will:
- send you an acknowledgement of your complaint after 1 Working Days have passed;
- aim to resolve your complaint within 3 Working Days of receipt.
- If we cannot resolve your complaint within 3 Working Days then you will receive a progress update from us on day 2.
YOUR INFORMATION
USING AND SHARING YOUR INFORMATION
1. The Service is provided by HoneyMoney Limited. We are the data controller.
2. Your information may be held on our databases and used by us for the purposes set out below. Your information includes any information which we hold, now or at any time in the future and which comes from or relates to application forms or other dealings with us.
3. We may use and analyse your information to maintain our relationship with you. We may use your information to help us understand our business including new and innovative products and services.
4. As our business and our relationship with you develops, the way in which we look at, record and use your information may change. In most cases these changes will result from enhancements in technology and, we believe, will be in line with your expectations. When we believe the changes may not be obvious to you, we will give you notice of them.
5. We will not disclose your information to anyone except:-
- if you agree;
- if we can or must do so for legal reasons.
6. The Wedding Couple have the right of access to your personal records held on our files by written request to HoneyMoney Limited, 7 Ravelrig Drive, Balerno, Edinburgh, EH14 7NQ and on payment of a fee of £2.
HoneyMoney Ltd, Registered in Scotland No. 263575